Privacy Policy
Updates in this version of the Privacy Policy reflect changes in data protection law. In addition, we have worked to make the Privacy Policy clearer and more understandable. Addition of 3rd party sharing of phone numbers is added.
This Privacy Policy (“Privacy Policy”) explains how Trescope, Inc. (“Trescope”, “we”, “us”, “our”) may collect, use and share information from or about you (“User”, “you”) when you access and use our services and websites (collectively the “Services”) that link to or otherwise reference this Privacy Policy. This Privacy Policy is governed by our Terms of Service and incorporates our Data Protection Addendum, if applicable to you. By using the Services, you consent to the data practices described herein. As technology and circumstances change, we will continue to update, modify, and enhance this Privacy Policy for your benefit. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.
Our Privacy Policy is our commitment to you that we provide not only the highest quality services and products, but that we understand that you expect us to safeguard the personal and business information that we collect. All our employees and data processors that have access to and/or are associated with the processing of personal information are obliged to respect the confidentiality of your personal information. To this end, our Privacy Policy allows you to make an informed decision regarding your usage of the Services that we provide.
If you are using our Services to interact with your customers, it is your obligation and responsibility to make sure your customers understand how you (and Trescope, Inc.) collect and process their personal information as the data controller. If you use the Services, you agree to post an up-to-date, accurate, and easily accessible privacy policy that complies with the laws applicable to your business and territory. You also agree to obtain consent from your customers for the use and access of their personal information by Trescope, Inc. and other third parties, as applicable.
- TYPES OF INFORMATION WE COLLECT
We may collect the following information about you, your use of the Services, and others who use the Service through your accounts:
- Your name, organization and location details, address, email address, phone number(s)
- We use this information to provide you with access to our Services; for example, to contact you, inform you about the important updates. We also use this information to make sure that we comply with the legal requirements.
- Personal information about your customers that you share with us or that your customers provide to us while using our Services via your websites or applications.
- We use this information to provide you with our Services and so that you can process orders and better serve your customers.
- Questions, feedback, and other messages you address to us directly through tech support, online forms, and social media platforms.
- Any other information voluntarily provided to us, such as comments, date of birth, photos, etc.
- Location information including the city, state, and ZIP code.
- HOW WE USE YOUR INFORMATION
We may use the information collected for purposes such as:
- to provide technical support including the detection, prevention, and resolution of security and technical issues;
- to respond to customer support requests;
- improve your experience and improve the Services, and sending relevant information, and updates;
- send you important information and updates through email, and SMS.
We may combine all the information we collect from or receive about you for any of the foregoing purposes. Please see Your Rights and Choices section for further information.
As noted above, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at contact@trescope.com.
- HOW WE SHARE YOUR INFORMATION
We may share your information with:
- Service providers assisting in business-related functions.
- Law enforcement agencies, regulators, and other entities as required to protect legal rights, safety, and security.
Mobile Phone Numbers:
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- OPT IN CONSENT: I agree to receive SMS messages from TRESCOPE at the phone number provided. I understand I will receive important notifications as SMS messages from the system, data rates may apply. To opt-out, reply STOP.
- CHILDREN
Our Services are not directed at children. We do not knowingly collect information from children under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at contact@trescope.com so we may delete the information.
- YOUR RIGHTS AND CHOICES
- Communication Preferences and Opt-outs: You may unsubscribe from our email and SMS messages by following the opt-out instructions contained in the email or SMS message.
- Access, Correction, and Deletion: You may request to correct, update, or delete all your personal information by emailing contact@trescope.com . We will respond to your request within 30 days.
- LOCATION OF YOUR INFORMATION
Trescope, Inc. is located in the United States. From time to time, your information may be transferred to or from other countries. We will take steps to ensure that your information receives an appropriate level of protection.
- HOW WE PROTECT YOUR INFORMATION/ HOW LONG WE KEEP YOUR INFORMATION
We maintain procedural, technical, and physical safeguards for the Services to help protect against the loss, misuse, or unauthorized access, disclosure, alteration, or destruction of the information you provide via the Services.
However, no security solution is infallible. We retain your information only for as long as necessary or as required by law, after which we will delete or anonymize it. The period we keep your information will vary depending on your interactions with the Services.
- UPDATES TO OUR PRIVACY POLICY
We may update this Privacy Policy to reflect changes to our information needs and practices. If we make any material changes, we will notify you before these changes come into effect at the email address specified in your account or via a notice on this website. We encourage you to periodically review this page for the latest information on our privacy practices and to always remind your Users of changes to our Privacy Policy.
- CONTACT
If you have inquiries or complaints about this privacy policy or our practices, please contact us at
Trescope Inc.
13100 Wortham Center Dr, 3rd Floor, #3132
Houston, TX 77065
+1 (832) 559-0567
contact@trescope.com